Case Study
National Insurance Brokers Association
The National Insurance Brokers Association (NIBA) has represented the insurance broking profession for more than 40 years. As the trusted voice of brokers across Australia, NIBA plays a critical role in advocacy, representation and industry leadership. As the organisation entered its next chapter, it needed a brand and digital presence that reflected both its legacy and its future direction.
Visit websiteBackground
NIBA engaged Clutch to support the rollout of a modern, future-focused brand identity and rebuild its website as part of a broader evolution.
The challenge was not reinvention. It was refined. NIBA needed to maintain the authority and trust built over decades while ensuring the organisation felt cohesive, contemporary and aligned with the needs of today’s members.
Alongside the brand evolution, the existing website required structural clarity, improved usability and a stronger digital foundation to support long-term growth.
Brand
Clutch worked closely with the NIBA leadership team to develop a refreshed, future-focused brand identity shaped by its core pillars of advocacy, representation and community.
The updated visual system strengthened clarity and consistency across all touchpoints, ensuring the brand reflects NIBA’s leadership position within the profession.
The scope extended beyond logo and identity to include editorial and publication design, creating a cohesive brand presence across both print and digital communications.
Website
To bring the new identity to life, Clutch rebuilt the NIBA website in HubSpot.
The focus was on structure and usability. We simplified navigation across education, events, advocacy and industry resources, helping members quickly access what matters most.
Behind the scenes, the platform provides a scalable and flexible foundation, enabling NIBA to manage content efficiently and continue evolving its digital experience without rebuilding from scratch.
Outcome
Together, the refreshed brand and new website mark a clear step forward for NIBA.
The updated identity reinforces its role as the unifying voice of the insurance broking profession, while the new HubSpot website delivers a clearer, more accessible member experience.
By aligning strategy, brand and technology, Clutch Digital positioned NIBA for continued growth – confident in its legacy and prepared for the future.
- Website39%Increase in new users24%Increase in engagement90%Increase in avg session time

